Shipping & Returns
Please note that all products are made upon order. Items are not pulled from stock.
We do not accept returns, exchanges or cancellations due to this.
Textiles: 3-5 business days
Glassware: 10 business days
Wall Art: 10 business days
FREE SHIPPING WITHIN THE CONTINENTAL USA
Free shipping is only available on orders shipped within the continental USA only. Alaska & Hawaii subject to actual shipping charges.
Shipping Your Online Order
You may receive your items in multiple shipments. With each shipment, we will send an email with tracking for that item.
These lead times increase during the holidays.
Damage / Shortage Policy
We strongly recommend that you open and inspect every package immediately upon delivery. Claims against damaged items must be made within 48 hours of receiving the item. Claims made after 48 hours cannot be accepted. Freight company delivery records will be utilized to determine date and time of receipt. For all damages, email us at email@example.com and attach photos. Keep all original packaging.
Refusal of Delivery
If you refuse delivery of the item(s) when it reaches your home or place of business, you will be charged for all shipping costs, including the cost to return the item. This does not apply to refusal of damaged product.
Warranties only cover true defects in materials and workmanship. Warranties do not cover normal wear and tear, improper use, abuse, neglect, or other end-user induced problems.
Please note that the policies of this website are clearly disclosed and can be accessed from any page of the website. Furthermore, upon ordering from this website, customers agree to all store policies. We are proactive with our policies in hopes of eliminating any confusion or dissatisfaction with your purchase. If you have any questions about this or any other policy on this website, please email us at firstname.lastname@example.org.